Video Transfers

Our technology automatically converts videotape to DVD-R.

Not only does our technology convert the tape to digital format, but it also adds convenient on-screen chapter menus, allowing you to move from scene to scene using your DVD remote control or your PC's mouse. Move the cursor to the scene you want to view and select it.

Tapes deteriorate over time, use and environment. However, DVDs and CDs can be conveniently viewed on your notebook or desktop computer, with a suitable player, or your TV with a DVD player.

DVDs have index or chapter points that enable you to select marked points directly, without fast forward or rewind. DVDs can have perfect copies that are easily backed up, and although can be scratched, unlike tape, it will not tangle, jam or fall apart. As a result, DVDs are more likely to survive a disaster such as a flood or a storm damage.

A standard VHS tape will give about 50 good quality viewings. However, each time the tape is run through the player, it suffers more significant damage, i.e. cumulative damage, as some of the magnetic coatings wear.

A videotape is magnetic, and the magnetism is affected by leakage, transference between the tape windings, exterior electrical and magnetic forces, including the earth magnetism. So it says a great deal for tape technology that tapes last as long as they do.

Videotapes gradually turn brittle and break, with VHS expected to start severe deterioration at about 15 years.

Once Pixels Plus receives your tape, your order is usually processed within 2 to 4 weeks. The whole turnaround time is usually about two weeks. Extra services such as film, slides, negatives and photos to DVD can add up to 2 weeks to the delivery time.

Our technology allows you to convert one tape with a total of 1 hour to DVD. In addition, the process automatically creates chapter points from each tape.

Absolutely! When processing is complete, your videotapes are returned to you with your completed order.

We're very sensitive about handling our customers' videotaped memories. So to make sure each videotape is as secure as possible, we track each job with a unique identification number.

We will visually check every tape for dirt, dust, signs of damage and wear. If we see that the tape is not in good clean condition, we will return the tape to you, as we cannot run suspect tapes through our system.

As part of the production service, every disc is checked that every scene starts to play. If any faults are found with the disc, we will attempt to make another disc from your video, and if this is still unsuccessful, your tape will be returned and no charge made for processing.

Pixels Plus themselves do not offer any editing services or transfers from specific formats.

Our DVD will play on approximately 99.9% of the DVD players in distribution. Because of differing DVD formats, a few very old players will not read our DVD. However, our DVDs are stored on recordable discs, DVD-R, so if your player reads DVD-R, it will likely read our DVD. As a rule of thumb, newer DVD players are more likely to read DVD-R than players made before 2000.

Our discs are designed for playback on both standalone DVD players and on Computers running Windows 2000 to the latest version of Windows with a DVD drive and DVD playback software.

A Macintosh computer running System X can be used to playback our DVDs.

Pixels Plus visually tests every one of the chapters on every DVD or CD we create as part of our standard quality assurance system by one of our staff. We will replace your DVD if it is found to be defective upon viewing, without question. However, if the original tape is in bad condition or the images are unclear, we cannot improve on the original.

Pixels Plus has been operating since 1990 from its Crows Nest location.

Videotapes of copy-write protected materials may not be submitted for conversion to Pixels Plus without the copyright owner's permission. For example, under copyright laws, we cannot process commercial videos, videotaped copies of TV shows, and wedding videos created by a professional photographer without the videographers written permission.

We will not knowingly process any videotape that contains illegal or obscene content if we discover such a tape. Pixels Plus reserves the right to refuse service for that particular order.